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Sounds like a TLS problem, is that camera using an older TLS with no longer recommended cyphers?
We had such problems a lot at work in the past, because updating our software to comply to current security rules and switching to a recent java version to support the rules, meant that older software running on older JVM or OpenSSL packages was no longer able to complete a handshake with our application server.
We even had to differ between Oracle and IBM Java, because the two were not identical in respect to the supported TLS versions for a certain Java version.
We had such problems a lot at work in the past, because updating our software to comply to current security rules and switching to a recent java version to support the rules, meant that older software running on older JVM or OpenSSL packages was no longer able to complete a handshake with our application server.
We even had to differ between Oracle and IBM Java, because the two were not identical in respect to the supported TLS versions for a certain Java version.
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