Many thanks, knew someone would know all! I di find it the logistics industry fascinating(sad isn't it). Once upon a time, you put your postal-order in an envelope, posted it, and....nothing till it arrived. Most of the time.
Now you can watch it en-route on your pc.
And it still doesn't arrive.
N.
For me it's "arrived at neighbor's house instead" since the way our houses are numbered my neighbor and I always get each other's deliveries.
Unless the parcel company is DHL, in which case it never shows up and I have to report it lost. 3 times that's happened, and I won't trust DHL ever again.
UPS has been a good company in my experience, as has FedEx.